Legal
Privacy Policy
Last updated November 12, 2026
This policy explains what information Mediasyncstudios ("we", "us"), a Blackops Media Group product, collects when you use our website and services, and how we use it.
Information we collect
- Information you give us. When you start a trial, subscribe to our newsletter or request a demo, we collect your name, work email, company, team size, plan choice and any message you send.
- Technical information. We record an anonymous visitor identifier, the page a form was submitted from, and standard server logs (such as IP address and browser type) for security and troubleshooting.
- Media you store. If you use the product, files you upload are stored to provide the service. We don't access your media except to operate the service or when you ask us to for support.
How we use it
- To set up your trial, reply to your requests and provide the service.
- To send transactional emails, such as confirmations, and, if you subscribe, our monthly newsletter.
- To keep our services secure and improve them.
We don't sell your personal information.
Service providers
We use trusted providers to run Mediasyncstudios, including Supabase (database hosting) and Resend (email delivery). They process information only on our behalf and under contractual safeguards.
Retention
We keep form submissions for as long as needed to respond and maintain our relationship with you, and delete them on request.
Your choices and rights
You can unsubscribe from marketing emails at any time by replying to any email. Depending on where you live, you may have the right to access, correct, delete or export your personal information. To make a request, email support@mediasyncstudios.io.
Security
Data is encrypted in transit and at rest. Access to submissions is restricted to authorized team members.
Children
Our services are intended for professionals and aren't directed to children under 16.
Changes
We'll update this page if our practices change and revise the date above.
Contact
Questions? Email support@mediasyncstudios.io or write to Mediasyncstudios, Baltimore, Maryland.